Skill Sectors / Food and Drink Manufacturing - Courses

A1 NVQ Assessors Award

Provided by ABA Training Ltd

ABA Training offer the highest quality training delivered by a team of experienced training specialists, who are practicing managers and team leaders. This is not a course but rather a competence assessment for those who are already involved in an NVQ Assessor role NVQ Assessment Centre. You will receive individual coaching and support to put together a portfolio of evidence to prove your competence in NVQ assessment. You will need occupational competence, experience and qualifications in the industry area you want to assess in.

Absence Management

Provided by The Training Experts

This highly interactive one day course provides an overview of various methods to assist you in monitoring and managing absenteeism. It focuses on finding effective ways to minimise loss through absence in your organisation, and offers both practical and informative solutions, to common absence issues.

Achieving Excellence in Customer Care

Provided by WWP Training Limited

Anyone who communicates with internal and/or external customers and provides a service to them, either face to face or on the telephone, needs to understand the importance of good customer care.

Achieving Excellence in Customer Service

Provided by The Training Experts

This one day course aims to help delegates to explore the concept of excellent customer service and how that differs from acceptable or poor service. It is an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better.

ACT! 2009 Standard Training

Provided by The Training Experts

This one day course is designed to introduce the ACT! user to its basic functions.

Advanced ACT! 2009

Provided by The Training Experts

This one day course is designed to increase delegates’ existing knowledge of ACT!

Advanced Communication Skills

Provided by The Training Experts

Good communication is fundamental in all aspects of your working life. Breakdowns in communication affect customers’ satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity.

Advanced Microsoft Access

Provided by The Training Experts

This one day course focuses on building on and developing delegates’ existing skills and equipping them with a good understanding of the advanced functions of Microsoft Access. The course can be delivered either on a 1:1 or group basis.

Advanced Microsoft Excel

Provided by The Training Experts

This one day course focuses on equipping delegates with a comprehensive understanding of all functions of Microsoft Excel, and can be delivered either on a 1:1 or group basis.

Advanced Microsoft Word

Provided by The Training Experts

This one day course focuses on building on and developing delegates’ existing skills and equipping them with a good understanding of the advanced functions of Microsoft Word. The course can be delivered either on a 1:1 or group basis.