Training Providers / Volcano Training

Volcano Training

Making a difference through your people

Volcano Training provides your staff with the skills to produce the results your business demands. We recognise that your staff training needs vary, and we tailor the learning accordingly. We can quickly create bespoke training sessions and guidance to respond to the rapidly changing market place in which you operate.

The training is delivered by experienced trainers with strong facilitation skills. The style is interactive and 'non threatening' encouraging people to learn in a way which they feel comfortable.


Key Benefits of using Volcano Training

- Cost effective training to match your budget.

- Engaging and memorable training workshops.

- Practical guidance and support for you and your team.

- HR advice and guidance to support the training.

- We can offer small scale learning interventions or large scale training programmes.

Powerful Learning Solutions
 
Whether you are looking for a fully designed training programme or a 'one to one' coaching session we can create a cost effective solution for your staff development needs.  We recognise that not every organisation is the same and your people have different learning requirements.  We also understand that you are working within a budget and expect a return on your investment . Our targetted training will generate the high performance you need from your people.
 
We offer a wide range of bespoke workshops aimed at improving your team performance.  Contact us to discuss your ideas and to get a no obligation quote.  We can visit you to work out which learning solution will best suit your business, and more importantly, your people.  All projects are delivered to a high standard at a cost that will be covered many times over by the benefits generated for your business.
 
 <b>Management Skills </b>
 
1. Effective team leading
2. Coaching skills
3. Effective delegation
4. Confident credit control
5. Leadership skills
6. Managing change
7. Exceptional customer service
8. Train the trainer
9. Starting out in management/supervisory skills
10. Problem solving and decision-making
11. Managing and motivating teams

 <b>HR Related Skills</b> 
 
1.Recruitment & selection skills
2.Managing discipline & grievance
3.Managing appraisals
4.Managing poor performance/problem behaviour
5.An introduction to Equality and Diversity
6.Developing your staff
7.Carrying out effective training needs analysis
8.Effective interviewing skills
 
<b>Personal Development </b>
 
1.Self managed development
2.Assertiveness at work
3.Managing workplace conflict
4.Effective report writing skills
 
<b>Retail Specific Skills</b>
 
1.Effective retail visual merchandising
2.Retail customer service standards
3.Retail Commerciality- ?Making every penny count!' 
4.Store crime prevention
 
 
The list above is just a flavour of the subjects covered.  More specific topics can be covered depending on client requirements.
 
<b>Human Resources and training projects</b>

We can offer consultancy support and advice on many HR and Training issues, no matter how small.  We understand the importance of delivering practical and commercial solutions to support your business.  Whether it is supporting your existing team or leading a major project we are keen to assist

Main Contact (View map)

The White House
Bickers Hill
Laxfield
Suffolk
IP13 8DP

Telephone

07939 039214

Email

kevin@volcanotraining.co.uk

Additional venues for this training provider.

Courses offered

Customer Service Excellence In today's competitive marketplace strong customer service skills are the key differentiator between you and your competitors. Are your staff representing the levels of service you expect? Are your customers giving positive feedback? If not then you need to put them through a training workshop that will engage them and make them realise the power they have to make your business really succeed.

Effective Retail Visual Merchandising This one day workshop examines the theoretical principles of retail visual merchandising backed up with practical skills to use in a retail store. Powerful visual display can engage your customers fully and make radical improvements to sales using some simple to implement techniques.

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