Training Providers / P-tek Development Solutions Limited
P-tek Development Solutions Limited
Chris Barnard heads up P-tek Development Solutions Ltd which he set up in 2003 with his business partner Lisa Gardiner. Our brief is to provide innovative, high impact, quality training solutions to enable organisations to develop the full potential of their people. P-tek now boasts a team of highly qualified learning & development specialists with a diverse range of knowledge and experience who are known for their motivational styles and enthusiasm.
The team at P-tek Development Solutions have well over 40 years experience in the training and development field, including 11 years call centre experience and a strong financial services background including banking and insurance.
P-tek and its team of training specialists are fortunate in that they can provide total training and development solutions tailor made for businesses in order to maximise staff performance. P-tek also believes in promoting its strong strategic alliances with companies such as WWP who, like P-tek has a prime directive to build long-term relationships with our clients by ensuring total customer satisfaction.
The basis of our training & development programs is to make the learning process interesting & fun by engaging our customer through the use of practical & innovative methodologies and also to improve productivity and provide a return on our customers investment.
- Main (View map)
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16 Kitchener Way
Shotley Gate
Ipswich
Suffolk
IP9 1RW
UNITED KINGDOM - Telephone
- 08448 011733
- Fax
- 0709 202 9439
- bookings@ptekdevelopment.com
- Website
- http://www.ptekdevelopment.com
Courses offered
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This half day course aims to equip delegates with the knowledge & understanding of how drugs & alcohol can affect individuals, and how this can have a knock on effect within the workplace. |
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Appraisals are a vital to the successful running of any organisation. When conducted successfully, the appraisal process can motivate staff, decrease staff turnover and improve results. This one day course focuses on equipping delegates with an understanding of the processes of preparation, appraisal, feedback and monitoring. It provides support to develop the crucial skills, techniques and strategies to allow managers to implement effective appraisal systems. |
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Good communication is fundamental in all aspects of your working life. Breakdowns in communication affect customers’ satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity. |
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Are you aware of the impact your management leadership style has on others? Is it the most appropriate for enabling others to perform and achieve results? This one or two day course will provide delegates with a range of management leadership styles and the ability to judge when best to use each of them. |
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Effective Telephone Techniques This interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisation in mind and focuses on maximising service and customer care. |
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Effective Working Relationships This course focuses on understanding your role within the organisation and the importance of effective working relationships with peers and colleagues to achieve your goals and targets. |
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This highly interactive online course has been developed by qualified and experienced health, safety and fire professionals with many years experience in the delivery of training solutions. The result is a high quality training solution that gives the trainee the necessary tools to meet their health, safety and environment obligations and the organisation a level of compliance through an engaging and effective learning medium. |
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This 1 day course addresses the fact that emails are an essential form of communication within any business. The course covers general principles, techniques and structure of writing, as well helping delegates to understand the importance of managing their email. |
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This highly interactive online course covers the main issues that face organisations in their attempts to better manage their environment risks, it helps managers and employees to understand the part they can play in meeting their organisations obligations and lessen impacts on the environment. The main theme within the course is that by improving environmental awareness, everyone in the organisation can contribute to the reduction of impacts on the environment and play a positive part in the future of our environment. |
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This one day course aims to provide participants with a highly useful insight into diversity & equality principles and practice. It explores the practical issues surrounding diversity in the work-place, examines the legislation that supports it and understands the benefits that a diverse organisation can derive. |
