Courses / Courses tagged retail

Advanced Telesales

Provided by WS Training Ltd

The telephone is becoming more and more widely accepted as a sales tool, particularly when telecommunications are used as part of a mix of sales distribution channels. This means that to be successful, your telesales people have got to be better than those of your competitors’! This course will give your telesales staff an edge. They will come across as professional and business like, and their calls, whether inbound or outbound, will get results. Intended for all sales people in your business whose role is to promote your product or service via the telephone. The course will concentrate on building on existing skills, enabling the delegate to develop techniques for presenting your product/service in a way which will appeal to specific customer groups; knock out the competition; close the sale and lead to further new business opportunities.

Alcohol: Responsible Retailing BIIAB Award Level 1

Provided by Great Yarmouth College

The course will involove looking at the nature of alcohol, common measurements of alcohol content and the effect it has on the human body, the main issues in the 2003 Licensing Act, the protection of children, sale, consumption, and other activities, recommended forms of proof of age, how to recognise and handle drunkenness of customers and the importance of doing so in relation to the law and the social responsibilities, potential causes of conflict and crime, appropriate strategies to prevent and eliminate these and the importance of personal safety.

Alternative Curriculum Business, Administration & Retail Programme

Provided by Catten College

Learners will be placed in a business, administration or retail setting - this could be anything from a fashion or sports shop to a hotel or animal shelter where they will take part in work experience for between one and three days per week.

Apprenticeships and Advanced Apprenticeships

Provided by YMCA Training - Suffolk

A range of apprenticeships and advanced apprenticeships across the county for young people and adults.

Automotive Engineering Diploma Vehicle Maintenance - Level 1

Provided by Lowestoft College

This Level 1 qualification covers the basic technical needs for today’s motor vehicle repair industry. It provides essential knowledge for service technicians working on light vehicles (cars and vans) in all types of garages, dealerships and maintenance depots.

Career Preparation in Retail and Customer Care

Provided by Community Learning Courses in Beccles and Lowestoft Area,

Develop your knowledge and understanding of selected skills.

CIEH Level 2 Award Food Safety in Catering (Refresher)

Provided by Limeskills CIC

Food safety regulations and best practice are constantly changing and in order to guarantee safe food to consumers, food business operators must ensure their employees are kept up-to-date. PLEASE NOTE - It is a requirement of this course that individuals supply a copy of their current CIEH level 2 Food Safety certificate which is less than 3 years old.

CIEH Level 2 Award in Food Safety in Catering

Provided by Limeskills CIC

The CIEH Level 2 Food Safety Course provides a broader understanding of food safety to all staff, including supervisors and team leaders, in all food businesses.

City & Guilds (1884) Level 2 Certificate in Conflict Management

Provided by SSD Training Services Ltd

This can be conducted as a 1 day programme or 2 days if Physical Intervention skills are required.

Health & Safety for Retail Store Managers

Provided by Harrington Morgan Ltd

This course is aimed at Retail Store Managers to enable them to understand how health and safety relates to their stores and the workplace.

Level 2 Award in Food Safety (Retail, Catering or Manufacturing)

Provided by The Professional Training Centre (PTC)

Food Safety is an important issue in any food business, and problems such as food poisoning or contamination, can be attributed to lack of training and poor understanding. Food legislation requires that all food handlers undertake training and keep their knowledge up-to-date with a refresher course at least every three years. This course is designed to meet the requirements of legislation and practical needs of organisations

Preparing for Work in Retail Customer Care

Provided by Community Learning Courses in Bury St Edmunds, Newmarket & Debenham

This 12 hour course provides an opportunity to gain practical skills and knowledge in retail and customer care.

Retail Apprenticeship

Provided by JHP Training

Retail apprenticeship gives a QCF (equivalent to NVQ level 2) alongside literacy at level 1, numeracy at level 1 and a technical certificate. This is Assessed in the workplace by a qualified and technically competent Assessor. The learner must be in an Retail based role to be able to demonstrate the correct competence to be able to achieve this qualification.

SPA Petrol Retail Safety Course

Provided by Eastern Training Services Limited

This Safety Pass Alliance (SPA) Petrol Retail Health & Safety Course can be gained by attending a 2-day Tutor led training course and successfully completing a knowledge based assessment.