Courses / Courses tagged listening

Administrative Skills

Provided by WS Training Ltd

This course will enable the delegates to feel more confident in dealing with the issues within their position, whether that is dealing with people, or the day to day demands that are now placed upon them.

Advanced Communication Skills

Provided by Barnard Training

Good communication is fundamental in all aspects of your working life. Breakdowns in communication affect customers’ satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity.

Certificate in Trainer Proficiency

Provided by WWP Training Limited

Training isn’t just about what you know; it’s also about how you communicate that knowledge to an audience. Many people become trainers because of their knowledge on a particular subject. However, the best trainers are those that realise subject knowledge isn’t enough; delivering information in an engaging and memorable way is also a pre-requisite.

Credit Control

Provided by WS Training Ltd

This is a one day course covering credit control procedures and teaching delegates how to deal with customers efficiently and effectively.

Effective Communication Skills

Provided by Barnard Training

Good communication is fundamental in all aspects of your working life. Breakdowns in communication affect customers’ satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity.

ESOL

Provided by Community Learning Courses in Beccles and Lowestoft Area,

This course leads to a qualification in speaking, listening, reading and writing.

Fundamental Telephone Techniques

Provided by WS Training Ltd

This course will concentrate on developing the necessary skills, enabling the delegate to impress the 'customer' with efficiency, courtesy and professionalism over the telephone. This course will be highly interactive, full of practical exercises helping to reinforce the image of a professional telephone call.

Intensive English with IELTS

Provided by BLS English (Bury Language School)

Small group intensive tuition is the key to successful preparation.

NOCN Developing Counselling and Listening Skills

Provided by Leap at Lowestoft Library

NOCN Developing Counselling & Listening Skills Level 2

Provided by Community Learning and Skills Development Courses in the Ipswich and Felixstowe Area,

Learners who have achieved the Level 1 qualification can develop their skills further on this Level 2 course.

NOCN Developing Counselling & Listening Skills Level 3

Provided by Community Learning and Skills Development Courses in the Ipswich and Felixstowe Area,

Learners who have achieved the Level 2 qualification can develop their skills further on this Level 3 course.