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Courses / Courses tagged apprenticeship

Apprenticeship in Contact Centres

Provided by Key Training Ltd

Call Handling (increasingly known as Contact Centre) has seen an explosion of growth in recent years and is now one of the UK’s leading service industries. It is not easy – you not only have to meet the expectations of customers but also the companies you represent, many of whom rely on you as an extension of their own sales and customer service teams. Once the Contact Centre Apprenticeship has been completed it is often a logical move to progress to the Advanced Apprenticeship.

Apprenticeship/NVQ Certificate in Activity Leadership Level 2

Provided by Business Solutions

Apprenticeship/NVQ Certificate in Business & Administration Level 2

Provided by Business Solutions

Apprenticeship/NVQ Certificate in Customer Service Level 2

Provided by Business Solutions

Apprenticeship/NVQ Certificate in Management Level 3

Provided by Business Solutions

Apprenticeship/NVQ Certificate in Operational Services Level 2

Provided by Business Solutions

This NVQ Certificate is designed for those starting out within the leisure industry. It is suitable for those working as either a recreational assistant or in a lifeguard role.

Apprenticeship/NVQ Certificate in Team Leading Level 2

Provided by Business Solutions

Apprenticeship/NVQ Diploma in Business & Administration Level 3

Provided by Business Solutions

Apprenticeship/NVQ Diploma in Food & Beverage Service Level 2

Provided by Business Solutions

Apprenticeship/NVQ Diploma in Instructing Exercise and Fitness

Provided by Business Solutions

Apprenticeship/NVQ Diploma in Kitchen Services Level 2

Provided by Business Solutions

Apprenticeship/NVQ Diploma in Personal Training Level 3

Provided by Business Solutions

Apprenticeship/NVQ in Leisure Management Level 3

Provided by Business Solutions

Apprenticeship/NVQ in Sports Development Level 3

Provided by Business Solutions

Apprenticeship Programme (TRAINING OPTION)

Provided by Business Solutions

An Apprenticeship programme offers the candidate the opportunity to gain a qualification whilst in employment.If you are interested in any of our courses, please contact our Business Solutions Team on the training options available, at business.solutions@otleycollege.ac.uk or telephone 01473 784177. Alternatively, you can check the regularly updated training matrix on our website www.otleycollege.ac.uk/business-solutions.

Apprenticeships and Advanced Apprenticeships

Provided by YMCA Training - Suffolk

A range of apprenticeships and advanced apprenticeships across the county for young people and adults.

Apprenticeships in Cleaning & Support Services

Provided by Nationwide Industrial Compliance & Education Ltd

Cleaning & Support Services Apprenticeship

Beauty Therapy NVQ Apprenticeship Diploma Level 2

Provided by Great Yarmouth College

The City & Guilds Level 2 Diploma in Beauty Therapy is a professional qualification developed for those looking for a career in cosmetic beauty therapy enabling you to work in salons, spas, health clubs or become a self-employed beauty therapist. Relevant skills and attributes include: This course is for those who want to gain employment in the beauty therapy industry.

Boat Building NVQ Level 2

Provided by Great Yarmouth College

Bricklaying NVQ Level 2

Provided by Great Yarmouth College

This NVQ2 course involves the planning and interpreting of written and oral information. Practical work includes preparation of site materials and laying bricks in various bonds to form standard structures including manholes, fire places, and arches. Site skills include setting out and planning. You will be working on-site towards an NVQ Level 2 qualification and attending college to complete a City & Guilds Diploma Level 2 technical certificate, which covers Health and Safety as well as key skills in communication, application of number, and information technology. The course includes training in interpreting drawings, oral and written instructions, planning your own work, elements of site administration, health and safety at work procedures, identification and selection of materials, preparation of site materials, mixing mortars, use of hand tools, machinery, access and scaffolding equipment. You will also learn to lay bricks in various bonds to form standard structures such as arches. The technical certificate includes use of information, selection of resources, health and safety, setting out brick and blockwork.

Business & Administration NVQ Apprenticeship Certificate Level 2

Provided by Great Yarmouth College

Business and Administration plays a crucial role in organisations by handling day-to-day tasks and making sure the office runs smoothly. Administrators require a strong sense of responsibility, accuracy and attention to detail because their roles may involve organising people and resources, acting as personal assistants, secretaries, administration assistants, data entry clerks and office juniors. Relevant skills and attributes include: The qualification is suitable for those working as administration/Business Support Officers, Office Juniors, or Receptionists.

Business & Administration NVQ Apprenticeship Certificate Level 3

Provided by Great Yarmouth College

The level 3 qualification is intended for individuals whose role involves carrying out administrative duties with a considerable amount of responsibility and autonomy. The individual will be contributing to the development and implementation of administrative services within the organisation, and have a substantial amount of administrative experience. Relevant skills and attributes include: The qualification is suitable for those working supervising an office facility, managing and evaluating customer relations, monitoring information systems, running projects, planning, organising and supporting meetings, making presentations, using various software, planning and implementing innovation and change, providing leadership, preparing text from a variety of sources.

Carpentry NVQ Level 2

Provided by Great Yarmouth College

The course is suitable for anyone wishing to gain a recognised basic carpentry qualification and will provide you with an introduction to the practical and theoretical skills of carpentry. You will also need an employer who is prepared to employ you full time and who can provide you with the opportunity to undertake a wide range of carpentry tasks on site. The course is approximately 50% practical and 50% theory. This NVQ2 course involves the planning and interpreting of written and oral information. Site practice includes flooring, roofing, partitions, fixing doors and window frames. You will be working on-site towards an NVQ Level 2 qualification and a college based ICA which will cover Health and Safety as well as key skills in communication, application of number and information technology. Bench joinery is a possible option in this qualification.

Children and Young People's Workforce Apprenticeship Level 2

Provided by YMCA Training - Lowestoft

Do you see yourself making sure children are looked after and kept active, happy and nourished while helping them to develop social and practical skills? Working with children is a challenging and fulfilling job where no two days are ever the same.

Children and Young People's Workforce Apprenticeship Level 3

Provided by YMCA Training - Lowestoft

Do you see yourself making sure children are looked after and kept active, happy and nourished while helping them to develop social and practical skills? Working with children is a challenging and fulfilling job where no two days are ever the same.

Children & Young People's Worker NVQ Appr. Dip. Level 3

Provided by Great Yarmouth College

This framework is for those working in childcare e.g. nurseries, pre-schools, childminding, crèches, sector specific, working on own and/or supervising others. Relevant skills and attributes include: The framework is suitable for those already employed and leads to a recognised qualification relating to your role in a childcare setting.

Customer Service Advanced Apprenticeship

Provided by Inspire Training

The NVQ in Customer Service course is offered as part of an Advanced Apprenticeship framework which also includes Key Skills in Communication (level 2) and Application of Number (level 2) and a Technical Certificate in Customer Service (level 3). This qualification is for you if you are interested in a career interacting with a variety of people and dealing with customers, with the view to working in a supervisory, managerial or technical position. The qualification is completed in the workplace, with attendance at our Centre required for workshops and training, and usually takes between 18-24 months to complete from starting on the programme.

Customer Service Advanced Apprenticeship NVQ Level 3

Provided by TBG Learning

The Customer Service Apprenticeships are designed to provide work-based training, development and new learning opportunities, to develop your knowledge and skills within the work place. You will be assigned a dedicated Assessor who will visit on average once a month at a time to suit you. All learners are given access to an online electronic portfolio. Employers can also access this site to check up on progress if they choose to. Using an electronic portfolio means that learners can upload evidence and access emails from their Assessor at any time and from any internet location. This system also provides a detailed gap analysis, which is especially useful to monitor what progress has been made and what still remains to be covered.

Customer Service Apprenticeship

Provided by JHP Training

Customer Service Apprenticeship includes QCF Customer Service (equivalent to NVQ level 2) Key Skills in literacy and numeracy at level 1, technical certificate in customer service. This is assessed in the work place by tecnically competent and qualified assessors. No college or day release will be required

Customer Service Apprenticeship NVQ Level 2

Provided by TBG Learning

The Customer Service Apprenticeships are designed to provide work-based training, development and new learning opportunities, to develop your knowledge and skills within the work place. You will be assigned a dedicated Assessor who will visit on average once a month at a time to suit you. All learners are given access to an online electronic portfolio. Employers can also access this site to check up on progress if they choose to. Using an electronic portfolio means that learners can upload evidence and access emails from their Assessor at any time and from any internet location. This system also provides a detailed gap analysis, which is especially useful to monitor what progress has been made and what still remains to be covered.

Customer Service - Level 2 Apprenticeship

Provided by YMCA Training - Lowestoft

Good customer service is important to the success of any business or organisation. Working in customer service, you'll regularly assist customers either face-to-face or on the telephone, and offer advice, answer questions or handle complaints.

Customer Service NVQ Apprenticeship Certificate Level 2

Provided by Great Yarmouth College

The customer service apprenticeships are designed to provide work-based training, development and new learning opportunities, to develop your knowledge and skills within the work place. Because Customer Service Apprenticeships can be used in all sectors it is difficult to identify specific job roles that an Apprentice may be carrying out. However many industries and organisations are now recruiting bespoke `customer service staff and by achieving these apprenticeships, young people have a qualification that can be used across sector boundaries giving more opportunities for full employment in a dedicated customer service role: Relevant skills and attributes include: The qualification is suitable for candidates who have a particular customer service/administrative job role and are working in a customer service environment.

Customer Service NVQ Apprenticeship Certificate Level 3

Provided by Great Yarmouth College

The customer service apprenticeships are designed to provide work-based training, development and new learning opportunities, to develop your knowledge and skills within the work place. Because Customer Service Apprenticeships can be used in all sectors it is difficult to identify specific job roles that an Apprentice may be carrying out. However many industries and organisations are now recruiting bespoke `customer service staff and by achieving these apprenticeships, young people have a qualification that can be used across sector boundaries giving more opportunities for full employment in a dedicated customer service role: Relevant skills and attributes include: The qualification is suitable for candidates who have a particular customer service/administrative job role and are working in a customer service environment.

Electrical Installation NVQ Adv Apprenticeship Diploma Level 3

Provided by Great Yarmouth College

The course covers industrial and domestic installations and will involve PVC, conduit, trunking, mims and wire-armoured wiring systems. Lighting, power and motor systems are included as well as knowledge of wiring regulations and technologies.

Engineering Maintenance (Fluid Power) NVQ Level 3

Provided by Great Yarmouth College

Engineering Maintenance NVQ Adv Apprenticeship Diploma Level 3

Provided by Great Yarmouth College

The primary objective of the Engineering Maintenance NVQ is to contribute to the development of a skilled workforce as a whole. This will be done where possible by integrating the NVQ into the organisation's models for personnel and business development and recognising the competence of the people who make up the workforce at all levels. Relevant skills and attributes include: This NVQ is suitable for those seeking recognition of their competence in one or more of a wide variety of activities and offer maximum flexibility to meet the needs of semi-skilled and skilled workers engaged in engineering maintenance.

Food & Beverage Service / Food Service NVQ Diploma Level 2

Provided by Great Yarmouth College

The course can be taken whilst in the workplace to allow hands on experience as you train. It develops skills for serving all types of drinks as well as food in a professional and customer focussed environment. Provides a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provides small business with access to a high quality programme to help their business remain profitable; Statutory and non-statutory regulations and requirements.

Food Preparation & Cooking NVQ Apprenticeship Diploma Level 2

Provided by Great Yarmouth College

The aim of the NVQ is to recognise the skills and competences of candidates in the workplace. These qualifications provide individuals with an opportunity to demonstrate the skills and knowledge needed for a career in Catering and Hospitality: Provide a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provide small business with access to a high quality programme to help their business remain profitable; Statutory and non-statutory regulations and requirements.

Food Production/Preparation & Cooking NVQ Level 3

Provided by Great Yarmouth College

This course can be taken whilst in the workplace to allow hands on experience as you train. It is a flexible route allowing a wide selection of units, ideal for those who may not wish to handle certain food types. This qualification has been developed in association with People 1st, the Sector Skills Council for Hospitality, Leisure, Travel and Tourism and is based on the national occupational standards for the industry. Provide a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provide small business with access to a high quality programme to help their business remain profitable; Statutory and non-statutory regulations and requirements

Front of House / Reception NVQ Diploma Level 2

Provided by Great Yarmouth College

The course covers the breadth of front office reception functions from everyday functions such as checking in and out customers to organisational specific tasks. This qualification has been developed in association with People 1st, the Sector Skills Council for Hospitality, Leisure, Travel and Tourism and is based on the national occupational standards for the industry: Provide a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provide small business with access to a high quality programme to help their business remain profitable: Statutory and non-statutory regulations and requirements

Hairdressing (Combined Hair Types) NVQ Apprenticeship Dip Level 2

Provided by Great Yarmouth College

This course is suitable for beginners to hairdressing and for those interested in becoming a Junior Hairstylist. It will give you the opportunity of becoming a qualified stylist and enable you to provide basic hairdressing services. There is an opportunity to progress to Level 3 Hairdressing having achieved Level 2. Relevant skills and attributes include: At Level 2, the Hairdressing Apprenticeship will develop your skills in a number of hairdressing techniques including how to shampoo the hair, styling hair, set and dress hair, cut hair, colour hair, advise and consult with clients, promote retail sales and many more. You will also develop skills in analysing numerical information and communication relevant to your job role plus develop an understanding of employment rights and responsibilities.

Health and Social Care Advanced Apprenticeship NVQ Level 3

Provided by TBG Learning

This qualification is designed for carers/support workers who deliver hands-on physical, emotional or enabling care to clients. This can be in the individuals own home or in a support setting (such as residential, nursing and group homes,clinics, day centres or hospitals). Level 3 requires a supervisory role. You will be assigned a dedicated Assessor who will visit on average once a month at a time to suit you. All learners are given access to an online electronic portfolio. Employers can also access this site to check up on progress if they choose to. Using an electronic portfolio means that learners can upload evidence and access emails from their Assessor at any time and from any internet location. This system also provides a detailed gap analysis, which is especially useful to monitor what progress has been made and what still remains to be covered.

Health & Social Care NVQ Apprenticeship Diploma Level 2

Provided by Great Yarmouth College

The course is suitable for those working in the care sector including Personal Carers, Care Assistants and Support Workers. Relevant skills and attributes include:: The Level 2 Diploma in Health & Social Care is aimed at Care Assistants & Support Workers working within the care industry. The focus is centred around person enabled care, in the development and maintenance of individual independence, in addition to direct care delivery to the patients.

Health & Social Care NVQ Apprenticeship Diploma Level 3

Provided by Great Yarmouth College

Hospitality Services NVQ Diploma Level 2

Provided by Great Yarmouth College

The course covers the breadth of hospitality functions including all main career pathways available in this diverse industry. The qualification has been developed in association with People 1st, the Sector Skills Council for Hospitality, Leisure, Travel and Tourism and is based on the national occupational standards for the industry: This qualification is aimed at those working or who are seeking to start a career in hospitality. It can be taken whilst in the workplace to allow hands on experience as you train. It allows flexibility in choice for the learner to take units from different pathways. It covers the breadth of hospitality functions including all main career pathways available in this diverse industry. The qualification has been developed in association with People 1st, the Sector Skills Council for Hospitality, Leisure, Travel and Tourism and is based on the national occupational standards for the industry.

Hospitality Supervision & Leadership NVQ Adv App Diploma Level 3

Provided by Great Yarmouth College

The Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) is designed to recognise occupational competence for anyone with a supervisory or leadership role in the hospitality industry. To achieve the Diploma learners must demonstrate competence when working in a real hospitality workplace. The qualification covers leadership, working relationships, customer service, resource control, and health, safety and hygiene. In addition, a range of optional units are available in the following areas: food production, food service, drinks service, management of functions, housekeeping, portering and concierge, reception and reservations and bookings, as well as generic management responsibilities and customer service. Provide a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provide small business with access to a high quality programme to help their business remain profitable; Statutory and non-statutory regulations and requirements

Housekeeping NVQ Apprenticeship Diploma Level 2

Provided by Great Yarmouth College

It covers the breadth of housekeeping functions and separates daily and deep cleaning functions. This qualification has been developed in association with People 1st, the Sector Skills Council for Hospitality, Leisure, Travel and Tourism and is based on the national occupational standards for the industry: Provide a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provide small business with access to a high quality programme to help their business remain profitable; Statutory and non-statutory regulations and requirements.

IDEA Apprenticeship Scheme

Provided by IDEA Ltd

Information and Communications Technologies (ICTs) are becoming ever more pervasive in our daily lives. IDEA Ltd has been created to help provide you with learning opportunities within the ICT sector from apprenticeships through to postgraduate study to help develop your career. As an apprentice, you will be required to be working in an IT related role to complete the apprenticehsip. For those applicants not currently working, IDEA will help find a suitable placement,

IDEA Apprenticeship Scheme: Information for Potential Employers

Provided by IDEA Ltd

Information and Communications Technologies (ICTs) are becoming ever more pervasive in our daily lives. Despite this, expanding learning opportunities and career progression remain an issue in the ICT sector and for individuals wanting to develop a career in ICT. Addressing this is the rationale behind IDEA Ltd, a public/private sector partnership involving BT, Cisco, Suffolk New College, University College London, University of East Anglia, University of Essex and University Campus Suffolk. Launched by the Prime Minister in 2009, IDEA Ltd has already made significant progress in developing and delivering learning opportunities through its skills escalator and the development of its Federated Apprenticeship Scheme. 2008/09 saw six people start an IT Professionals Apprenticeship in Suffolk compared to more than thirty apprenticeship opportunities IDEA Ltd has offered between September 2009 and March 2010. The recent award of a Group Training Association (GTA) in collaboration with e-skills, the ICT sector skills council, gives IDEA and its business partners the opportunity to deliver a further 100 apprenticeship opportunities across the East of England in 2010/11

Instructing Exercise & Fitness NVQ Apprenticeship Diploma Level 2

Provided by Great Yarmouth College

Within the course you may perform jobs such as inductions, developing fitness programmes with clients, health and safety checks and cleaning. Relevant skills and attributes include: Fitness Instructors need to be enthusiastic, motivated and approachable. They must have excellent communication skills and a desire to support individuals and groups in their development of fitness through safe and effective exercise.Fitness instructors must have a good knowledge of the health and safety implications associated with the gym environment.

IT Application Specialist

Provided by Cameo Learning Centres

This Apprenticeship covers a wide range of general computing and IT skills that can be applied in many job roles and industries. It is designed to help emplyees develop the IT skills they need for their job. This learning programme also ensures that employees know about their rights and responsibilities within their own organisation.

IT User (iTQ) Advanced Apprenticeship

Provided by Inspire Training

The IT User NVQ (iTQ) is offered as part of an Advanced Apprenticeship framework which also includes Key Skills in Communication (level 2) and Application of Number (level 2). There is also the opportunity to import other IT qualifications such as newCLAIT and ECDL into the iTQ NVQ. This qualification is for you if you are interested in a career in IT user support, insurance, banking, accounts, design and printing, logistics or administration, with the view to working in a supervisory, managerial or technical position. The qualification is completed in the workplace, with attendance at our Centre required for workshops and training, and usually takes between 18-24 months to complete from starting on the programme.

Management Advanced Apprenticeship NVQ Level 3

Provided by TBG Learning

This qualification is designed for those who are employed within a leadership role and have clear supervisory or management responsibilities. You will be assigned a dedicated Assessor who will visit on average once a month at a time to suit you. All learners are given access to an online electronic portfolio. Employers can also access this site to check up on progress if they choose to. Using an electronic portfolio means that learners can upload evidence and access emails from their Assessor at any time and from any internet location. This system also provides a detailed gap analysis, which is especially useful to monitor what progress has been made and what still remains to be covered.

Management NVQ Adv Apprenticeship Level 3

Provided by Great Yarmouth College

Good team leaders and managers are essential to any organisation. They inspire better performance and motivate others to succeed. Employers that invest in leadership development benefit from a more open, trusting and cohesive team environment, and profit from improved communication between individuals and a healthy dynamic group. Relevant skills and attributes include: Anyone who is employed as a section manager; first line manager; assistant manager; trainee manager; senior supervisor; junior non-commissioned officer.

Management Training Programmes

Provided by Business Solutions

We offer a range of management training programmes which can help your employees reach their full potential and in turn help your business achieve its aims and objectives. These programmes and suitable from those new to team leading and management right the way up to strategic level managers.

Plumbing NVQ Apprenticeship Level 2

Provided by Great Yarmouth College

The NVQ Diploma in Plumbing and Domestic Heating is a qualification that will help learners progress as a plumber or heating engineer in residential properties. It doesn't matter if they are already in a job or wanting to work in the industry, this qualification will be just what they need. Relevant skills and attributes include: The NVQ Diploma in Plumbing and Domestic Heating is for anyone wanting to become a qualified plumber or domestic engineer aged 16 and over.

Professional Cookery NVQ Apprenticeship Diploma Level 2

Provided by Great Yarmouth College

It covers a range of methods of preparing food from preparing ingredients through to cooking and presentation of dishes. This qualification has been developed in association with People 1st, the Sector Skills Council for Hospitality, Leisure, Travel and Tourism and is based on the national occupational standards for the industry: Provide a flexible entry route to attract and retain people in the Hospitality and Catering industry; Provide small business with access to a high quality programme to help their business remain profitable; Statutory and non-statutory regulations and requirements.

Team Leading NVQ Apprenticeship Certificate Level 2

Provided by Great Yarmouth College

Good team leaders and managers are essential to any organisation. They inspire better performance and motivate others to succeed. Employers that invest in leadership development benefit from a more open, trusting and cohesive team environment, and profit from improved communication between individuals and a healthy dynamic group. Relevant skills and attributes include::Anyone who is employed as a section manager; first line manager; assistant manager; trainee manager; senior supervisor; junior non-commissioned officer.

Welding NVQ Level 2

Provided by Great Yarmouth College

This is a course for those in employment. The Apprenticeship requires you to complete: A National Vocational Qualification (NVQ) Performing Engineering Operations at level 2; A suitable Technical Certificate such as the City and Guilds 2850 level 2; Functional Skills in Mathematics, English, Information Technology.

Welding NVQ Level 3

Provided by Great Yarmouth College

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