Courses / Communication and Report Writing in Health And Social Care
Communication and Report Writing in Health And Social Care
- Provider
- Ashtree Management Services Ltd
- Summary
- Any relationship comes about through good communication. In order to be effective, care workers must learn to be a good communicators by developing the necessary skills using both verbal and non-verbal communication.
People communicate through:-- Speaking
- Facial expression
- Body language
- Dress
- Gestures
About the Course
- Target
- This course is designed for care workers.
- Entry requirements
- Outcome
- By the end of the programme participants will:
- Understand how to establish and maintain the trust and confidence of service users and carers.
- Understand the basic methods of verbal and non-verbal communication.
- Understand the responsibility of workers to report anything that worries them in the work environment.
- Understand the need for confidentiality
- Understand how to establish and maintain the trust and confidence of service users and carers.
- Content
- This course covers the following topics:-
- How do we communicate
- What may hinder communication
- Aids to communication
- Communication with relatives
- Relationships
- Key to good practice
- Written communication
- Confidentiality
- Data Protection Act
The 3 hour short course uses presentations, discussions and group exercises to aid understanding and in-house courses are available groups of up to 15 candidates. - How do we communicate
- Cost
- Contact course provider for details
- Enrolment
- Please contact the provider
- Website
- www.ashtree.co.uk
Availability
- Starts
- Contact provider for details
- Duration
- 3 hour short course
- Provider
- Ashtree Management Services Ltd
Venues/Contact
Registered Office (View map)
13 Ruskin Close
Stowmarket
SUFFOLK
IP14 1TY
UNITED KINGDOM
Telephone 02476 421143
Email cathy@ashtree.co.u
Website http://www.ashtree.co.uk
Venue Notes 0
Contact Notes freephone 0800 9700 132
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