Courses / Email Etiquette
Email Etiquette
- Provider
- P-tek Development Solutions Limited
- Summary
- This 1 day course addresses the fact that emails are an essential form of communication within any business. The course covers general principles, techniques and structure of writing, as well helping delegates to understand the importance of managing their email.
About the Course
- Target
- This course is aimed at any personnel who use email on a regular basis within their job role.
- Entry requirements
- Outcome
- By the end of the course, delegates will be able to;
- Understand the key elements of effectively communicating via email
- Competently construct effective emails suitable for any audience / topic
- Identify the most effective methods to manage your mail
- Understand the key elements of effectively communicating via email
- Content
- The course can be tailored to meet your specific requirements and deal with any issues you may wish to address. To give you an idea of possible course content, we could cover the following areas for you;
- General principles of writing
- Clarifying your objective
- Analysing your audience
- Principles of writing- Structuring emails
- Thinking about content
- How long should emails be?- Good writing techniques for emails
- How to ask for things
- How to give bad news
- Writing style- Writing emails
- Email etiquette
- Technical issues
- ‘Flaming’ – what it is and how to avoid it- Managing your email
- The importance of controlling your in box
- Responding to email
- Effective filing
Each delegate will receive individual feedback, and may be asked to complete a personal action plan / checklist to identify key changes to implement and skills to practice. - General principles of writing
- Cost
- Please contact the provider for details
- Enrolment
- Please contact the provider
Availability
- Starts
- Please contact the provider for details
- Duration
- 1 day
- Timetable
- Please contact the provider for details
- Provider
- P-tek Development Solutions Limited
Venues/Contact
Main (View map)
16 Kitchener Way
Shotley Gate
Ipswich
Suffolk
IP9 1RW
UNITED KINGDOM
Telephone 08448 011733
Fax 0709 202 9439
Email bookings@ptekdevelopment.com
Website http://www.ptekdevelopment.com
Venue Notes 0
Contact Notes Telephone: 08448 011 733 Fax: 07092 029 439
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