Courses / Challenging Poor Performance
Challenging Poor Performance
- Provider
- Barnard Training
- Summary
- Managers and team leaders have a key role to play in organisations – particularly getting the best out of their team. Sometimes a manager may face situations where they need to improve performance either of the whole team or individuals.
This course outlines how managers can improve performance in an effective way without having a negative or adverse impact.
About the Course
- Target
- This course is aimed at individuals who wish to manage their teams' performance more effectively.
- Entry requirements
- n/a
- Outcome
- By the end of the course, delegates will be able to;
• Understand the importance of effective people and performance management
• Identify the key skills required to enhance team effectiveness
• Understand the importance of effective communication
• Identify how to deal with under performance and difficult situations in a positive
way - Qualifications
- n/a
- Content
- This interactive course utilises practical exercises and role play scenarios. The following topics / areas will be covered;
- Performance management and its impact on organisations.
- Key principles of performance management
- Setting standards /objectives
- Regular reviews
- Appraisal systems
- Capability v conduct issues
Understanding the essential of communications skills- How to communicate effectively
- The importance of body language
- Remaining calm and focused
- Assertiveness skills
How to manage underperformance- Preparation
- Running a meeting
- Handling difficult situations
- Achieving your goals
- The legal aspects
Each delegate will receive detailed developmental feedback on their performance from both colleagues and facilitator and will be asked to complete and review a personal action plan after each module to identify key changes to implement and skills to practice. - Performance management and its impact on organisations.
- Cost
- £275 + VAT
(Courses are subject to minimum numbers.)
This course can also be delivered in-house. For more details, give us a call on 08448 011 733. - Enrolment
Availability
- Starts
- Please contact Barnard Training for further details
- Duration
- 1 day
- Provider
- Barnard Training
Venues/Contact
Barnard Training (View map)
9a Gamma Terrace
Masterlord Office Village
West Road, Ransomes Europark
Ipswich, Suffolk
IP3 9FF
England
Telephone 08448 011 733
Courses
Syndicate
