Courses / Management Essentials
Management Essentials
- Provider
- WWP Training Limited
- Course ID
- ESSBUSIN
- Summary
- This Essential Management Skills programme is a five-module, eight-day management development programme which is delivered over a period of five months. Each of the modules in this programme are linked together and combined with coaching and peer support. The programme commences with a pre-programme skills assessment, then on day one you will meet with your fellow delegates and lead coach for an early breakfast briefing to set the context for the day ahead and for the forthcoming modules. Home assignments and conference calls with the lead coach help to cement learning and support you throughout the programme. The programme is rounded off with an evaluation and a one-to-one personal development session.
About the Course
- Target
- This programme is for you if you are a manager who wants to grow in your role to become a high performance, motivational and inspirational leader. Alternatively, if you are an aspiring manager, the Essential Management Skills programme will give you confidence in your ability to command the attention and respect of senior managers and to demonstrate leadership skills.
- Entry requirements
- Outcome
- On completion of this programme you will:
• Be confident that you have the right skills, knowledge and attitude to manage people effectively
• Get better results from your team by encouraging creativity and innovation
• To have developed a leadership style that inspires - Content
- Introduction and Objectives
Communication and Image Projection (1 day)
Build self-confidence and self-esteem
Reflecting on your self image and projection
Understanding the significance of inter-personal skills
Projecting positivity
Essential elements of effective communication
Improve first and lasting impressions with a positive
self-image
Using effective body language
Using positive verbal skills
Projecting confidence
Powerful communications skills
Effective questioning and active listening skills
Behaviour
Behaviour - getting it in perspective
The four behavioural options
How our conditioning prevents us being assertive
React emotionally or respond objectively?
The true nature of assertiveness
Defining terms – what precisely is assertiveness?
Breaking the myths and misconceptions
The benefits of communicating assertively
How assertiveness impacts on relationships
The negative impact of other approaches
Assertive language
How we communicate
The vital importance of integrity and congruence
Assertive tone and body language
Formal problem solving
What is a problem?
Introduce planning, problem solving
Decision making and total quality, Kaizen
Planning in teams
Progressive Management Skills (2 days)
The essential skills to management
The role of the manager
Qualities of a good manager
Assess your current management style
Team management
How to get your team working together
Review the building blocks of effective teams
Monitoring the stages of team development
Identify team roles
Developing motivation
Understand what motivates people
McClelland and Maslow’s Theories of motivation
How to apply the theory
Writing motivation plans
Managing people and performance
Understanding reasons for poor performance
Strategies for managing poor performance
The true empowerment of delegation
Do we delegate?
How do we delegate?
The do’s and don’ts of delegation
Delegate to motivate
Learning theory
Factors affecting learning
Learning styles
Kolb’s learning cycle
Coaching methods
International coaching federation
Understand ICF core competencies
Understand ICF code of ethics
Case study and role play
Leadership and Team Development (2 days)
What is a leader?
Good and bad leaders
The qualities of a great leader
Your leadership style
Recognise your strengths
Adjust your style to accommodate the team
Providing direction
Providing support
Team development
What’s it all about?
> Confrontation
> Trust
> Communication
> Openness
> Commitment
Revisit Tuckman’s team development model
Adopt the appropriate leadership style for the team’s
development stage
Team roles
Allocating appropriate roles to tasks
Use leadership skills to promote team performance
Being responsive
The power of active listening as an assertiveness tool
Gaining empathy and understanding
Identifying and adapting to a variety of communication styles
Creative Thinking and Problem Solving (1 day)
The importance of creativity
Review your own approach to creativity
Identify barriers to creativity at work
Fostering creativity at work
Creating a creative work environment
Factors that influence creativity
Creative approach and innovation
Running a meeting as a creative environment
Individual motivators
Managing the creative entrepreneur
Creative thinking techniques
Six thinking hats
Mind mapping
Other lateral and logical techniques
The “gurus” of creative thinking and rational process
Making rational business decisions
Apply techniques effectively and appropriately
Introduce the 6 step problem solving wheel
Effective use of your time
Running meetings effectively
Planning
Priority setting
Dealing with other people’s time
Leading the way
Understand John Adair’s leadership model
Teams and team working
Balancing teams and team roles
Developing the team
The Manager as a Coach (2 days)
What is coaching?
Coaching defined
The benefits of coaching
The role
Qualities of a good coach
Confidentiality
Relationship management
The skills
Active listening
Questioning techniques
Observational skills
Giving verbal instructions
Motivational and developmental feedback
The structure of your session
The seven steps for coaching
Using the GROW model
Setting SMART objectives
Coaching documentation
Goals, strategies and actions framework
Formal problem solving
Team based planning and problem solving
Understanding the importance of clear objectives
Using the six step wheel to plan
Brainstorming for options
The importance of good communication
Implementing effective listening
Change management
Understand the human response to change
Managing change using the transition grid
Practical leadership and team development exercises
Practise leadership skills
Learn from experiential exercises
Gain feedback from other participants and the trainer
Celebrate Success! - Cost
- £3,500 + VAT
- Enrolment
- Visit the providers website to book online - Email: info@wwp.co.uk
- Website
- www.wwp.co.uk
- Bookings
- http://www.wwp.co.uk/Programmes%20and%20Services/Professional%20Development/Leadership%20a…
Availability
- Duration
- 8 days
- Timetable
- Contact course provider for details.
- Provider
- WWP Training Limited
Venues/Contact
Second address
24 - 26 Baltic Street West
London
EC1Y 0UR
UNITED KINGDOM
Telephone 01753 857 828
Fax 01753 858 615
Email info@wwp.co.uk
Website www.wwp.co.uk
Contact Notes Please contact the provider to arrange a venue.
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