Courses / Dealing with Difficult Staff and Volunteers
Dealing with Difficult Staff and Volunteers
- Provider
- SAVO (Suffolk Association of Voluntary Organisations)
- Summary
- This half day course provides participants with the knowledge and skills they require to manage staff and volunteers who exhibit difficult behaviour or who present particular challenges. It looks at some of the potential causes of poor performance & behaviour and methods of dealing with them.
About the Course
- Target
- Managers and Supervisors
- Entry requirements
- Participants should be managing staff or volunteers
- Outcome
- Qualifications
- Non-accredited
- Content
- Participants will cover the following subjects:
* Am I a good manager?
* How much should I know about my staff and volunteers?
* Possible causes of bad behaviour or poor performance, including stress
* Policies and procedures designed to help you manage the poor performer
* Different strategies to use
The course can also be delivered in-house or be tailored to an organisation’s particular needs.
Dates: 2012
Thursday 23rd February
Wednesday 20th June - Cost
- £25 SAVO members, non memnbers £40
- Enrolment
- Contact SAVO
- Website
- www.savo.co.uk
Availability
- Starts
- Please contact the provider for future dates
- Duration
- Half day
- Timetable
- 9.30am - 1.00pm
- Provider
- SAVO (Suffolk Association of Voluntary Organisations)
Venues/Contact
Main (View map)
Dickson House
43a Woodbridge Road East
Ipswich
Suffolk
IP4 5QN
England
Telephone 01473 273273
Fax 01473 320397
Website www.savo.co.uk
Contact Sue Stephens
Contact Notes Simon Waldron
Courses
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