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Courses / Effective Business Letter Writing

Effective Business Letter Writing

Provider
WS Training Ltd
Summary
The reader of your letter will judge both you and your organization on the quality of your correspondence, so it is imperative that you write in a clear and concise manner to ensure that you are perceived as professional.

This course is designed to assist you in the writing of effective business correspondence. It is highly participative and delegates will be asked to bring examples of business letters.

About the Course

Target
Anyone who is required to complete business correspondence
Entry requirements
Contact the provider for details
Outcome
On completion of this course delegates will have:
  • Identified problem areas in business letter writing
  • Reviewed the principles and techniques of effective business letter writing
  • Practised preparing, planning, writing and editing of business letters
  • Developed a personal action plan
  • Content
    The course content includes:
  • Understanding the reader’s requirements
    - Problem areas in business letter writing
    - Barriers in written communication
    - What, who, why and how
  • The structure of an effective letter
    - The 5 key rules
    - The tone of your letter – improving customer satisfaction
    - Grammar, spelling and punctuation
    - Layout
    - Greeting and sign-off (salutation and designation)
  • Preparing and producing effective business letters
    - Practical exercises using company’s standard letters and layouts
    - Proof reading
    - Readability indices
  • Personal action plan
  • Cost
    Contact course provider for details
    Enrolment
    Students can book courses online (see website below)
    Website
    www.wstraining.co,uk

    Availability

    Starts
    Contact course provider for details
    Duration
    1 day
    Timetable
    Contact course provider for details
    Provider
    WS Training Ltd

    Venues/Contact

    Main (View map) Manor Barn
    Church Road
    Great Barton
    BURY ST EDMUNDS
    IP31 2QR
    UNITED KINGDOM

    Telephone 01284 788005

    Fax 01284 788470

    Email info@wstraining.co.uk

    Website http://www.wstraining.co.uk

    Contact Richard Dean

    3rd (View map) IP City Centre
    Bath Street
    Ipswich
    Suffolk
    IP2 8SD

    Telephone 01473 604260

    Fax 01473 686149

    Contact Richard Dean

    2nd (View map) Chauntry Mills (2nd Floor)
    High Street
    HAVERHILL
    Suffolk
    CB9 8AZ

    Telephone 01440 702454

    Fax 01440 706422

    Contact Richard Dean

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